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Information Technology > IT Management

Browse through our extensive list of free IT Management magazines, white papers, downloads and podcasts to find the titles that best match your skills; Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

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The Essentials of IT Security - Free Kit Download this kit to learn everything you need to know about IT Security...
ITIL for the Midsized Business SMBs experience challenges inherently different than large enterprises. Core ITIL best practices can improve..
Ten Commandments of Bring Your Own Device End users are demanding their own devices in the workplace, making IT the shepherds of a..
The Essentials of IT Management Kit Download this kit to learn everything you need to know about IT Management...
The Future of Business Phone Systems: What Features to Look For in 2015 While many features in existing phone systems provide unprecedented..
How to Get ITIL Done Discusses common hazards, ITIL as best practices, and what you need to know about implementing ITIL and making it a..
Electronic Signatures: Removing the Last Bottleneck to Productive Digital Transactions This white paper by author and business advisor,..
7 Vital Ways HR Services Can Contribute To Your Bottom Line Just how much more efficient can a professional HR service make your business?..
Stakeholder Perceptions Become Your Project Reality Learn why it's important to effectively manage stakeholder perceptions and expectations...
How to Enjoy Huge Savings on Your Current Business Phone System NOW The business phone system that you choose for your company will set the..
Phone Systems Not a One-Size-Fits-All Solution: Which is Right For Your Business? Many startup companies make the mistake of assuming that..
How to Ensure a Successful Deployment of Microsoft Lync Video Lync expert and blogger Jeff Schertz presented about deploying video for..
6 Questions For a Prospective Cloud Service Provider Develop a strategy for how to select the right vendor for your business...
The Essentials of the Cloud - Free Kit Download this kit to learn everything you need to know about the Cloud...
The Essentials of Mobile - Free Kit Download this kit to learn everything you need to know about Mobile...
CAPA Part 1: Improving CAPA Systems with a Closed-loop Methodology Find out how to fix broken CAPA processes using a closed-loop methodology...
CAPA Part 3: Effectiveness Checking and Management Review Learn CAPA review and analysis tips you can use to create and maintain an..
Maximizing Value from Fleet and Asset Tracking Systems A white paper exploring the challenges fleet operators face in maximizing value and..
High-Tech and Telecom Customer Service and Support: Knowledge Management is NOT an Add-on! This white paper for high-tech customer service..
Recruitment Process Outsourcing 2013: Transforming Your Talent Acquisition Strategy Recruitment Process Outsourcing (RPO) has undergone a..
Proactive IT Monitoring Protecting Business Value Through Operational Excellence..
27 Tips for Getting Started in IT Discover everything you need to get started in technology...
Microsoft OneNote 2010 -- Free Quick Reference Card This Microsoft OneNote 2010 Reference Card provides shortcuts, tips, and tricks for the..
Medical Product Outsourcing Is the only global magazine dedicated to the growing trend of medical device and in-vitro diagnostics outsource..
Maintenance Technology Is the premier publication for equipment reliability and maintenance bringing you quality articles on best..
Beyond BOM 101: Next Generation of Bill Materials Management Learn how engineering, manufacturing and their extended supply chains can work..
The Essentials of the Cloud - Includes the Free Demystifying The Cloud eBook Download this kit to learn everything you need to know about..
FREE Scientific eNewsletters from Advantage Business Media Are dedicated to specific markets, with a commitment to providing relevant,..
Sustainable Compliance: How to Align Compliance, Security and Business Goals This white paper examines some of the challenges that modern..
Security and Control: The Smarter Approach to Malware and Compliance Learn how your organization can benefit from a more integrated,..
Security Solutions: The CyberAngel® with Wi-Trac 4.0 Learn how the right technology can provide Real-Time Security, Tracking and..
SaaS Economics: The Safe Bet is No Longer the Smart Bet Learn how to reduce IT maintenance and infrastructure costs with a SaaS ITSM..
Monitoring and Managing Distributed Retail Locations Managing the IT systems and networks that connect the multiple offices and stores found..
Improving Customer Support and Help Desk Efficiencies Read this white paper to understand the problem with relying solely on self-service..
Symantec DLP for Tablets: An Intelligent Security Decision DLP solutions designed specifically for tablets and other tablets may provide the..
Build the Path to Better Profits: Implementing ERP Technology Successfully Nine steps to easier ERP implementations and profits for small..
Automated Configuration Management: Why it Matters and How to Get Started Are you spending more time fighting fires than adding..
Four Steps to Developing a Service Management Strategy for Midsized Business Discusses the progression of businesses from small to midsize..
Spazio File Audit & Control: Definition & Benefits Learn how senior managers and executives are exploring ways to reducing complexity of..
Best Practices Guide for Outsourcing Your Human Resources Functions Outsourcing can be a viable management strategy for many companies...
Why Software as a Service Makes Sense in a Slow Economy Learn how a hosted model reduces the need for capital and makes spend more..
The Executive Buyer's Guide to Project Portfolio Management The Innotas Executive Buyer's Guide provides you with a concise overview of..
Wisdom of Crowds™ Business Intelligence Market Study®, 2012 This analyst report provides a wealth of information and analysis - offering..
Performance Management Without Biases Today's organizations require a best-of-breed performance management platform...
Make Support Social: Turn Customer Engagement into Customer Success This paper for Customer Service Professionals examines trends in social..
Taking the "Entitlement" Out of Enterprise Software Learn about lower cost models and new maintenance options to help reassess your IT..
Microsoft Excel 2013-- Quick Reference Guide This Microsoft Excel 2013 Quick Reference provides shortcuts, tips, and tricks for the..
Implementing CIFS: The Common Internet File System The first developer's guide to Microsoft®'s Internet/Intranet file sharing standard..
HPOV vs. GroundWork Monitor Enterprise How serious is your organization about saving money?..
The Cisco Smart Business Roadmap: Solutions to Address Today's Business Challenges and Move Your Business Toward Optimal Performance SMBs:..
Microsoft Lync 2013 -- Free Quick Reference Card This Microsoft Lync 2013 Reference Card offers the fundamentals, as well as tips for using..
Should You Invest in GRC Tools? Learn the advantages of using GRC solutions for your business...
How to Design & Manage a Strategic Outsourcing Program and Avoid Common Mistakes Software vendors: Discover how to effectively make..
Freelancing Fundamentals In this course, author and seasoned freelancer Tom Geller shows you how to prepare for a transition to freelancing...
High-Tech and Telecom Customer Service and Support: Knowledge Management is NOT an Add-on! This paper for high-tech customer service..
How Fleet Telematics Systems Are Helping Businesses Monitor Their Fleet's Status At a simple level, telematics may involve using GPS to..
Satech Rodlan Upgrades its IT Services with NTRadmin to Support an Increasingly Mobile Client Base With new offices and customers to support..
FierceCIO Stay up-to-date on the latest in IT security, staffing, and spending trends by signing up for this free, twice-weekly email news..
Photoshop CS5 Extended One-on-One: 3D Type Effects- Free Video Training Tutorial In this final installment of Photoshop CS5 Extended..
Microsoft Excel 2003 -- Free Quick Reference Card This Microsoft Excel 2003 Reference Card provides shortcuts, tips, and tricks for the..
IT Automation for IT DecisionMakers IT professionals, learn how to use automation to optimize your organization's service desk...
The Ultimate Guide to Small Business Financial Management A much-needed weapon in your small business' arsenal...
The Invisible Threat: Interference and Wireless LANs Discusses the threat that interference represents, and how spectrum assurance tools can..
Google Calendar Essential Training- Free Video Training Tutorial In Google Calendar Essential Training, Google Apps trainer Susan Cline..
Best Practices for Measuring Help Desk Performance Learn how to measure and master the performance of your help desk in this free white..
Guide to Social IT Basics Learn why socially enabled support inevitably leads to enhanced IT productivity and efficiency as well as more..
Document Process Management: The Case for an Integrated Lifecycle Approach How outsourcing DPM maximizes the utility of documents as..
Silver Peak's VXOA: A Foundation for Universal WAN Optimization It is a new era - with new leaders - in WAN Optimization. The drivers are..
5 Strategies for Email Data Loss Prevention The average employee sends and receives about 110 emails each day or 29,000 emails per year...
A Buyer's Guide for Hosted Exchange Email Before you make a decision, be sure to consider your risk -- including downtime, migration,..
IT GRC Turning Operational Risks into Returns Learn how to turn your company's IT GRC processes into strategic assets...
The Data Quality Imperative in Governance, Risk and Compliance Organizations pay a significant price as a result of poor quality data. What..
12 Hiring Manager Secrets to Getting the IT Job You Want Learn how you can make yourself a more attractive candidate now with PrepLogic's..
The Elephant Herd in the Room: Why Other VoIP Providers Don't Like to Talk About Compliance, Security and Reliability What VoIP providers..
Outsourcing Web Projects: 6 Steps to a Smarter Business - Free Preview! Learn the fundamentals of finding, selecting, engaging, managing,..
Staying One Step Ahead with Synthetic Performance Monitoring Learn why it's essential that businesses measure application response times..
The Retrospective Handbook A guide for agile teams...
MDM and BYOD - The 8 Key Factors To Your Projects Success If you are currently in a Mobile Device Management or Bring Your Own Device..
Leveraging In-house eDiscovery Technology for Protecting Data Privacy, Enabling IP Protection, and Controlling Sensitive Data This paper..
101 Design Ingredients to Solve Big Tech Problems Tough technology and business challenges face you at every stage of a project...
Drupal 7 Essential Training -- Free Video Training Tutorials Drupal 7 Essential Training shows how to get the most out of Drupal, the..
Hosted Security for Small and Medium-Sized Businesses Learn how SMBs can get enterprise-level benefits by using a hosted security service..
Selection Criteria for Remote Support Tools Find out 10 critical selection criteria to use when evaluating remote support platforms, and..
Stretching the Software Budget with Enterprise License Optimization Learn what ELO is and how you can use it to maximize your dollars...
Onshore vs. Offshore: Choosing the Best Call Center Service for Your Business Much has been made over the value of Call Center Outsourcing,..
The Ideal Security Patch Process - an ITIL-based, Best Practices White Paper Would you know what the ideal patch process looks like?..
The Growing Importance of E-Discovery on Your Business Explores the challenges e-discovery presents to IT departments, and guidelines for..
Web Form Design Best Practices- Free Video Training Tutorial In this course, interaction designer Luke Wroblewski shows how to create web..
Electronic Lab Notebook Speeds Drug Discovery Find out how Millennium's ELN empowers chemists and biologists...
Solving the Password Management Paradox: Defining the Problem and Reviewing the Four Best-Known Solutions Discover how to solve the need for..
StoredIQ's Flagship eDiscovery for SharePoint Taneja Group analyst, Christine Taylor, discusses how the StoredIQ Information Intelligence..
Connecting Business and IT Goals with Closed Loop Client Management Learn about client management problems, ITIL Best Practices, and how..
8 Tips for Outsourcing Call Center Projects Discover successful techniques from the experts on outsourcing call centers...
The Importance of a Print Management Strategy – And Why it Matters Executive Management: learn how to control expenses by outsourcing the..
Actual Storage Utilization and Your IT Bottom Line Now more than ever, IT managers must spend carefully to keep from negatively impacting..
Top 5 Reasons to Replace your Remote Support Tool Why your existing remote support tool may not be keeping pace with the changing needs of..
How to Optimize IT Performance with End User-Based Solutions Gain critical information on servicing your business optimally by learning how..
Microsoft Office 2013-- Free Reference Card Kit This Microsoft Office 2013 reference kits includes 6 individual reference cards providing..
Windows 7 Tips and Tricks- Free Video Training Tutorial In Windows 7 Tips and Tricks, author David Rivers shares tips and shortcuts for..
The Business Case for Project Portfolio Management This white paper presents CIOs and IT executives with best practices and real-world..
Using Technology to Increase Small Business Productivity Learn how you can save time and money by using these four technology trends to..
Windows 8 Five Minutes at a Time--Free Sample Chapter The perfect Windows 8 guide for today's busy learners..
Total Support: Achieving Sustainable Business Growth with a Remote Support Solution Explore how IT and Support departments can now be viewed..
Connecting Business and IT Goals with Closed Loop Client Management Learn about client management problems, ITIL best practices, and how..
Social Project Management: The Whole is Stronger Than Its Parts This report identifies the reasons that project-based organizations seek out..
Cost of Inaction: Taking Enterprise Quality Management Digital While nearly all executives acknowledge that quality is at the core of most..
Up and Running with Photoshop Elements 10- Free Video Training Tutorial In Up and Running with Photoshop Elements 10, Jan Kabili introduces..
Combine ITIL and COBIT to Meet Business Challenges Learn how ITIL® and COBIT can be used together to understand the challenges of..
Managing IT Performance and Availability from an End-User Perspective Learn how BMC Software can help you monitor end-user transactions,..
How To Support Your Customers With Twitter 20% of Twitter users are seeking customer support! Learn how to quickly integrate Twitter into..
Four Steps to Developing a Service Management Strategy for Midsized Business Learn solutions for automated systems and for more efficient..
Exploring Windows 8 For Dummies--Free Sample Chapter Get up to speed on Windows 8!..
Significantly Reduce Print Costs with No Impact to End Users This Industry Analyst test report shows significant reductions in toner usage..
Rapid ROI with Remote DBA: The Operational and Cost Benefits of Remote Database Administration CIOs and CFOs alike must find a sustainable..
24 Questions To Take The Migraine Out Of Email Migration Considering a cloud migration? Make sure you ask the right questions...
Best Practices for Mobile Application Lifecycle Management There's an app for that, but is it secure?..
2012 Payment Security Practices Survey Gain access to stats and best practices on protecting payment security data...
How Outsourcing Your HR Can Benefit Your Bottom Line Should you outsource human resources? The definitive answer to this question lies with..
Achieving Configuration Compliance in a Regulatory Framework Find out how to achieve automated configuration compliance with an appliance..
SQL Antipatterns: Avoiding the Pitfalls of Database Programming Bill Karwin has helped thousands of people write better SQL and build..
Discovering Savings with Enterprise Software Support Services How TomorrowNow provided Tropical Shipping with cost and time savings while..
IT Innovation Success Kit for IT DecisionMakers Learn how new technologies are cutting insane software maintenance costs, while also..
High Tech Customer Service and Support: Using Analytics to Build a Roadmap to Success This white paper for Customer Service Professionals in..
Cleaning Up Your Excel Data In this course, Dennis Taylor explores the functions, commands, and techniques in Excel that restructure data,..
Camping World Increases Compliance and Reduces Cost with Google Message Discovery Learn how Camping World increases compliance and reduces..
Legacy Tools: Not Built for Today's Helpdesk Why applications like RDP™, pcAnywhere™, VPNs and VNC™ may be costing you..
SPSS Statistics Essential Training- Free Video Tutorial In SPSS Statistics Essential Training, author Barton Poulson takes a practical,..
Doing More with Less: How Red Hat Enterprise Linux Shrinks Total Cost of Ownership (TCO) Compared to Windows IT organizations face the..
5 Steps to Protect Your Automation Applications from Downtime Learn how to significantly improve your automation applications availability..
The Official Samba-3 HOWTO and Reference Guide 2nd Edition Fully Updated to Reflect Major Improvements and Configuration Changes in..
Top 10 Reasons to Go Green in IT You know sustainability is critical. Now learn how it can be good for your company, IT department—and..
Sarbanes-Oxley Simplified Learn how to remove weakness in asset and inventory control required by SOX...
Key to Reducing Risk from Unauthorized Applications Learn how application control ensures only trusted applications run on servers and..
Desktop Virtualization: The SMB's Answer to Office Productivity For small and medium sized companies that have limited budgets and IT staff,..
2014 State of DevOps Report The 2014 State of DevOps Report by Puppet Labs, IT Revolution Press and ThoughtWorks is an analysis of more than..
The Essentials of CTO's – Free Kit Download this kit to learn everything you need to know about technology...
5 Ways Your VMware and Hyper-V Backups May Fail You HA technology is fantastic and is great for protecting VMs in certain situations but it..
Improve Quality, Save Time and Money - Single Source Your Technical Documentation and Training Single sourcing technical documentation and..
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