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Information Technology > Enterprise Applications

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Drones for Dummies (FREE eBook Valued at $16.99) Plus a Chance to Win a Parrot Bebop Drone! Download Drones for Dummies and you'll be..
Comprehending ERP Deployment Choices The rapid evolution of global business has changed the way companies are approaching the deployment of..
5 PROVEN WAYS to Motivate and Retain Your Technology Team You must apply a certain level of attention if you plan on retaining your tech..
The Difference Between Microsoft Azure & Amazon AWS Understanding the difference between Amazon AWS and Microsoft Azure will position you to..
The BPM Guide Getting Started with the Basics..
The Forrester Wave™: Digital Asset Management for Customer Experience, Q4 2014 Learn how your organization can more easily create, manage..
Where to Find Top Technical Talent Beyond the Obvious This guide explores different places to find technical talent, and ways to engage with..
Your Business In the Cloud What Every Business Manager Needs to Know..
Enabling the Modern Business through IT Download this white paper on how cloud ERP can help IT meet rapidly evolving business needs...
3 Steps to Best-in-Class Payables Webinar Watch this webinar replay for research insights and to see what strategies will lift AP from the..
Enabling the Modern Business through IT Download this white paper on how cloud ERP can help IT meet rapidly evolving business needs...
Critical Questions Manufacturers Should Ask Before Choosing a Cloud-based ERP Solution Over the last few years, Software as a Service (SaaS)..
Working Smarter & Working Faster How Mobile Workforce Management Solutions Are Changing the Game for SMBs..
CRM Strategies for the Social Customer How to effectively develop and execute a social CRM strategy...
Seven Signs You're on the Road to Real-Time ERP A step-change in the pace of business today brings Enterprise Resource Planning (ERP)..
The 8 Ways Outdated ERP Damages Your Business: How Cloud ERP Creates Competitive Advantage Is your ERP still stuck in the Stone Age?..
The Money Story: Overcoming the Seven Stiflers Find out more about the 7 key obstacles impeding your business growth and how to remove them!..
Planning for Growth: Could It Be Time for an ERP Upgrade? We've all outgrown things: clothes, shoes, relationships, jobs. Knowing it's time..
Adobe Document Cloud eSign Services and Microsoft Dynamics CRM With Adobe Document Cloud eSign services integrated into Microsoft Dynamics,..
The Move Towards Modern Application Platforms New commissioned research study conducted by Forrester Consulting identifies the need for new..
Choosing a Mobile Sales Platform That's More Than a CRM Sell more, increase revenue and keep your team on the cutting edge with the right..
Mobile Innovation Platforms Drive Your Business with Modern Apps..
Control Your ERP Destiny -- Free 54 Page Preview Reduce project costs, mitigate risks, and design better business solutions...
Microsoft Office 365 -- Free Cheat Sheet This Free Cheat Sheet provides you with the basics of understanding Office 365. You’ll also..
Is it Time for a New ERP System? As time passes, ERP systems drift further and further into misalignment with enterprise goals, strategies..
Maintenance Technology Is the premier publication for equipment reliability and maintenance bringing you quality articles on best..
CRM Magazine Is the publication of record covering the field of customer relationship management and is written for customer-centric..
National Health Service's Superior Print Solution Discover how to make significant financial and environmental savings while improving..
Today @ Target Marketing Is the email newsletter for serious direct marketers looking for practical tips and strategies for profitable..
An Introduction to Mobile Enterprise Content Access and Collaboration Solutions This IDC Insight explores the emerging category of solutions..
Finance/Accounting Solutions Comparison Guide for Small to Midsize Companies Explore which ERP solution is right for you...
Entellium CRM Buyer's Guide A comprehensive guide about the benefits of CRM..
Exposing and Taming Costs of Office Document-Handling Learn how the systematic design of document workflow can generate significant savings...
How Lax Privacy Protection Trashes Business Reputations A business guide probing the links between reputation management and information..
Can IVR Destroy The Customer Experience? IVR is a weak spot in many organizations creating confusion and frustrated, unsatisfied customers...
Security Solutions: The CyberAngel® with Wi-Trac 4.0 Learn how the right technology can provide Real-Time Security, Tracking and Recovery..
Need Business Equipment? 3 Leasing Programs You Should Know About What are the advantages and disadvantages of leasing equipment for your..
Digital Asset Management: The Three-Step Best Practice Model Help your organization keep up with the demand for “real-time”..
How Your Company can Benefit from Fax Servers and Electronic Document Delivery Determine your document delivery needs and learn about..
Five Ways Box Makes SharePoint Better This white paper describes the top five ways that businesses are adding mobility and collaboration to..
Neocase's Customer Service Best Practices Keep customers happy with the right service and support including a single point of contact,..
What to Look for in a Call Center: A Free Guide on Making the Right Choice These days it seems nearly every business, whether large or..
Document Capture and Integration for Microsoft Office SharePoint Server 2007 Automate business processes by capturing documents, associated..
Technology for Enhanced Print Management This IDC analyst report details how companies can find a real world solution for the ever growing..
How Electronic Document Management Systems Can Increase Business Productivity By 20% Businesses waste an enormous amount of time handling,..
Exceed Your Sales Goals by Outsourced Telemarketing The success of your telemarketing campaigns will depend to a large degree on the call..
The Evolution of Document Process Outsourcing Discover how DPO continues to be a high-growth segment and a significant opportunity for..
Comparing Cloud Platforms: and OutSystems This paper provides enough information to help IT executives determine which product..
Build the Path to Better Profits: Implementing ERP Technology Successfully Nine steps to easier ERP implementations and profits for small..
Made2Manage ERP Software Online Demo View the online demo, Made2Manage, and find out why Made2Manage seamlessly integrates enterprise..
ERP and BI in the SMB: Bringing Light to Data in the Shadows Businesses vary in complexity, but most have many moving parts. As a result,..
How Much Should You Be Spending for a Digital Asset Management System? Here are 13 items you should consider when selecting a product or..
Speech Technology Magazine Is the definitive source of information designed to help organizations design, implement, and deploy speech..
Microsoft Word 2013-- Free Reference Card This Microsoft Word 2013 Reference provides shortcuts, tips, and tricks for the popular word..
Onshore vs. Offshore: Choosing the Best Call Center Service for Your Business Much has been made over the value of Call Center Outsourcing,..
Record Retention Schedule: Guidelines For Every Office Document Use this schedule to guide record retention in your organization...
Improve Systems and Business Performance with Cloud ERP Wake up and escape your “Old ERP” trap...
What is your ERP solution NOT doing for your organization? This white paper examines where ERP has fallen short and reveals how new..
Ten Ways to Catch ERP Software Companies Faking It With Cloudwashing This white paper demonstrates how many enterprise software vendors..
Blue Ocean Contact Center Agent Helps Change A Young Girl's Life Every once in a while, people in our line of work get the opportunity to..
10 Strategies for Choosing the Right ERP Finance and Accounting Solution For Your Company Learn the industry's top 10 fundamental strategies..
Microsoft Lync 2013 -- Free Quick Reference Card This Microsoft Lync 2013 Reference Card offers the fundamentals, as well as tips for using..
The Emerging Role of Social Employee Apps This white paper will examine how to unlock all the rich data trapped within your SAP back office..
Using Secure Document Management to Enable Productivity IT leaders today need to have the right security and compatible rights management..
3 Quick Tips for Optimizing SharePoint A Free Guide By AAJ Technologies..
The 8 Ways Outdated ERP Damages Your Business In this white paper, The 8 Ways Outdated ERP Damages Your Business, learn how old ERP hold..
Microsoft Project 2007 -- Free Quick Reference Card This Microsoft Project 2007 Reference Card provides shortcuts, tips, and tricks for the..
The Economics of Nearshore Vs Offshore Contact Centers Nothing worthwhile comes cheap. If you’ve ever purchased no-name appliances or..
Document Process Management: The Case for an Integrated Lifecycle Approach Learn how you can manage enterprise information and evidentiary..
How Organizations are Implementing Document Management Strategies to Help Drive Business in a Tough Economy Discover how organizations are..
ERP in the Midmarket: Enabling Functionality and Simplicity to Combat Complexity While smaller organizations can get away with running their..
The Streamline Guide to Document Management Can Your Organization Benefit from Automating the Management of Paper and Other Document..
Champion Plastics Reduces Production Scheduling Hours by 50% ERP from the Plex Manufacturing Cloud enables a plastics supplier to improve..
Four Myths of High-Productivity App Dev Debunked Learn which high-productivity development Platform as a Service (PaaS) is right for your..
Eliminating the Noise: Best Practices for the Five W's of Sales Intelligence Much as a journalist is expected to report on the “who,..
Save Time and Money by Managing Your Application Usage Learn how to maximize your IT cost savings with a strategic software asset management..
The 4 Blind Spots of ERP Learn how to augment your IT infrastructure where ERP falls short...
Free Guide to Planning a DoD UID Bar Code Marking System Get an overview of what to look for in an Item Unique Identification (IUID) label..
A Comparison of Business Intelligence Capabilities Sage MAS 90 ERP and QuickBooks Enterprise Solutions Learn which business management..
6 Questions For a Prospective Cloud Service Provider Develop a strategy for how to select the right vendor for your business...
Tier 2 Financial Success Story: Private Asset Management Firm Financial firm deploys virtualization solution in 1/10 the time of other..
Innovate Over ERP with Service-Oriented Architecture, Business Process Management, and Enterprise Social Computing Don't replace SAP,..
Call Center Services and Why You Need Them Could your business benefit from call center services? This is an important decision that can..
The Startup and Small Business CRM Buyer's Guide How to make the right decision for your company..
VoIP-News: Sell Management on a New IP-Based Phone System Build your case for that next-generation communication hub. Download 7 smart..
BPM and ERP: Driving Efficiency and Innovation Today's businesses are increasingly complex, composed of a growing number of employees,..
Cloud Software For An Efficient and Organized Call Center Providing a high level of customer experience without sacrificing efficiency is a..
Tying the Shop Floor to the ERP System This paper describes the evolution of IT strategies and the advantages of using an ERP system focused..
Moving to a Sustainable ERP Model Things to Consider When Replacing Your Legacy ERP..
Monetisation of LTE Services for Telecom operators While telecom operators are deploying next generation LTE networks, they still have to..
A Guide to Google Tools, Tips & Tricks You Can't Live Without By downloading this free guide, you agree to receive regular updates on the..
Technical Best Practices for Dynamics AX - Application Design Standards -- Free Sample Chapter A free sample chapter from Packt Enterprise's..
Choosing a Telephone Answering Service for Your Growing Business Read this guide to learn how to choose the right telephone answering..
The Ultimate Guide to Choosing A Powerful CRM Software: 2015 Edition Learn how to choose the right CRM software for your business and see..
Reduce Your Operational Costs: The Avaya/EDS Contact Center Model Differentiate Your Business: Learn how EDS uses Avaya contact center..
Leverage the Power of SharePoint to Deliver Enterprise Video Communications and Encourage Collaboration Employee video usage is here to stay..
High Availability in an SAP Environment Keep Mission-Critical SAP Operations Running no Matter What Your business depends on SAP. What..
Document Process Management: The Case for an Integrated Lifecycle Approach How outsourcing DPM maximizes the utility of documents as..
Tested CRM Solutions to Increase Sales and Retain Valuable Customers CRM systems are increasingly being used by businesses to acquire,..
What Your Workforce Management Team Wishes HR Knew Whether you’re running your own in-house call center or working closely with an..
Finance Accounting Solution Checklist for Small to Mid-size Companies Learn what to ask before you buy Enterprise Resource Planning software...
Microsoft Outlook 2013 -- Free Quick Reference Card This Microsoft Outlook 2013 Quick Reference provides shortcuts, tips, and tricks for the..
Recruiting for Your Contact Center: Why Gamers Make Great Agents Gamers possess many qualities that make them great contact center agents..
ERP and PLM; Defining Their Roles and Creating a Collaborative Environment for Success Should you invest in ERP, PLM or both? Learn the..
Introducing Made2Manage ERP Made2Manage gives you a deeper understanding of the cause and effects that “rush” orders have on the..
Why .NET Technology is important for ERP Learn the benefits derived from modern systems built with .NET managed code...
OutSystems Platform and Different PaaS for Different Players This white paper authored by Bloor Research practice leader David..
Security Breach Risks: Look Inside for Top Threats How to build policies to protect your business from security breaches caused by your..
Thought Leadership White Paper: Digital Signage Digital Signage is a network of displays that can be remotely managed and whose business..
Manage Your Business For Better Results With Intellinote By downloading this free guide, you agree to receive regular updates on the latest..
Which Customer Service Predictions Came True From 3 Years Ago? This article looks at 3 customer service predictions from 3 years ago and..
Maintaining Customer Relations and Why Is It Important? - Free 46 page eBook has put together a helpful eBook to help..
Practical Business Continuity and DR Solutions for Investcorp Investcorp deployed Sangfor WAN Optimization devices in the data center in..
The Phone Channel is Dead, Long Live the Phone Channel There is plenty of evidence that the phone simply isn’t the same..
Getting Started with Internet Explorer Mobile Free Chapter from Microsoft SharePoint 2010 Enterprise Applications on Windows Phone 7!..
SharePoint Designer 2010: Branding SharePoint Sites This course covers creating themes and making simple CSS changes to fully restyling a..
The Plex Manufacturing Cloud Promotes Faster Usability and Operational Efficiency Quicker installation is certainly one of the benefits of..
Shat-R-Shield Made2Manage® ERP Shat-R-Shield does jobs better, faster and cheaper with Made2Manage ERP...
How Hybrid Flash Array Helps Businesses Do More With Less Data integrity and ultra-high performance dictate the success and growth of many..
Conquering Complexity in Real Time Using Two-Tier ERP Strategies Best practices of complex manufacturers...
Six Game Changers About Cloud ERP This paper summarizes six game-changing aspects delivered by Plex Manufacturing Cloud ERP...
Records Management Best Practices Guide A practical approach to building a comprehensive and compliant records management program...
Self Service Drives Dollars for the Contact Center Learn about a cost-effective customer service solution for mid-market companies concerned..
Internet Explorer 9 -- Free Quick Reference Card This Internet Explorer 9 Quick Reference provides shortcuts, tips, and tricks for the..
8 Must Have ERP Features for Automotive Industry Automotive OEMS and parts manufacturers share one common goal -streamlined, efficient..
Put Your Money Where Your Cloud Is Read how cloud ERP boosts profitability with real-time monitoring of financial conditions...
The Next Generation in ERP Software S2K Enterprise Software to Address Key Industry Requirements & Deliver Bottom-Line Results...
Data Quality: Driving Single View of Customer Outlines data quality importance with reference to SVC and how poor data quality can hamper,..
Monetisation of the Enterprise Customer for Telecom Operators With growth of cloud, M2M, & Internet of things, the revenue to telecom..
Stretching the Software Budget with Enterprise License Optimization Learn what ELO is and how you can use it to maximize your dollars...
4 Ways to Preserve Customer Loyalty When Call Volume Spikes If you want to preserve customer loyalty, keep your CSAT scores healthy and your..
The When, Why, and How of ERP support for LEAN Discover the situations where ERP supports LEAN, the benefits of this support and why it only..
Contact Centers Give Your Customer Loyalty Program The Edge It Needs These days, just about everybody has a customer loyalty program...
The Discovery-Ready Enterprise III: Taking Steps to Be Proactively Prepared This report spotlights key actions that corporations and law..
The Executive Guide to CRM Architecture Find out why CRM flexibility will impact your success and help you attain your organization's goals...
SiteScape - The Missing Link in CRM Discover how team collaboration provides the missing link for transforming CRM systems into vehicles for..
Mitos y Realidades de la Manufactura que Conecta la Gerencia y el Personal de Planta Necesidad de conectar el personal de planta con el..
Deck the Halls: Two Key Tactics to Preparing Your Contact Center for the Holiday Spikes Ready or not, the holidays are here! Is your contact..
Transforming ERP with Data Virtualization If your ERP application isn't delivering on its promise of huge returns through process..
Integrating Silverlight 4 with SharePoint 2010 -- Free 42 Page Sample Chapter A free sample chapter from Packt Enterprise's book: Microsoft..
On-Demand Records Management: Meeting the Challenge Learn how your organization can address the growing business imperative for formally..
Customer Service Solution: Neocase Software Review Read what the experts think about the features of Neocase Software, including the robust..
Architectural Flexibility for Manufacturing Companies: The Key to Choosing the Right CRM Learn how to choose the right CRM system to..
Exposing and Taming Costs of Office Document-Handling Discover how systematic design of document workflow can generate significant savings...
Extending Lean Initiatives Across the Organization This White Paper will address the importance of optimizing front-office initiatives, in..
StoredIQ's Flagship eDiscovery for SharePoint Taneja Group analyst, Christine Taylor, discusses how the StoredIQ Information Intelligence..
Planning a DoD UID Bar Code Marking System Get an overview of what to look for in an Item Unique Identification (IUID) label printing system...
It Pays to Be a Know-It-All in Manufacturing: Use Cloud ERP Learn how to apply the same lean improvements to data as you apply to your..
ECDL Module 7 -- Free Quick Reference Card This ECDL Module 7 Quick Reference offers the fundamentals, as well as tips for navigating..
8 Tips for Outsourcing Call Center Projects Discover successful techniques from the experts on outsourcing call centers...
Discovery Readiness: A Roadmap for Successful Planning and Collection Is your record management program discovery-ready?..
How to Choose a CRM System Understand all the benefits of an integrated CRM system before beginning your selection process with this..
ERP Facts and Information Learn the six common ERP implementation problems that determine the success or failure of a project...
Channel 4 Delivers Targeted Ads in a Flash -- Here's How Find out how Amazon Web Services has helped Channel 4 build ad revenues, enhance..
T&E Expense Management and the Social Enterprise With expenses related to Travel and Entertainment (T&E) encompassing 8% to 12%..
Applying Electronic Records Management in the Document Management Environment: An Integrated Approach Explore how the DocuShare family of..
Business Performance Management for Document Processes: Cut Costs, Meet Strategic Goals and Manage Document Processes with Confidence Learn..
Microsoft Office 2013-- Free Reference Card Kit This Microsoft Office 2013 reference kits includes 6 individual reference cards providing..
'Think Lean' When Developing Management System Documentation Learn how to efficiently and effectively implement a document management system..
The Buyside and the Three-Phase Evolution of Electronic Trading The buyside of asset management is changing. Learn how to prepare today -..
The Consequential Risk Of Weak Internal Controls: Fraud and Accounting Irregularities Useful real-world case studies demonstrate how..
The 3 Metrics That Matter: Understanding the Data You Need to Run Your Subscription Business Discover the basic business model for anyone in..
Free 15-minute DR Assessment & Analysis This brief video demonstrates how OneCloud Insight can help you understand the full cost of..
Learn How a Call Center Can Deliver Big Benefits to Small Businesses Your business' call center software is a critical purchasing decision...
Upgrade Your Contact Center RFP By Asking About Awards We often see a question in contact center RFPs asking bidders what awards or..
Oracle E-Business Suite: Business Process Acceleration Boost ROI by improving business process efficiency and centralizing automation for..
Using Digital Asset Management for Content Marketing Success Address the key challenges identified by marketers surrounding the creating of..
Entra la nueva economía, salen las estrategias antiguas: una mirada a MES Conozca la herramienta que puede ayudar a transformar la planta..
The Impact of Microsoft.NET on the ERP Market .NET is based on recognition that the Internet is the application platform of the future. This..
Why the Cloud is More Than Hot Air for the Manufacturing Enterprise Manufacturers have legitimate questions when contemplating a transition..
The Digital Revolution Transformation has begun for all digital services players and customers are aggressively shaping the change. Here you..
2014 Trends in ERP Convergence In 2013, we were bombarded with what industry observers were calling big trends in enterprise software -..
Automating Paper and Other Document Processes: Solutions and Benefits Determine your company's needs for electronic document storage and..
Can't We Just Use SharePoint? A Knowledge Manager's Guide to Productive Conversations with IT Service and support require true knowledge..
Oracle E-Business Suite: Business Process Acceleration Learn how to significantly increase your Oracle Applications ROI and enhance..
Accelerate, De-risk Oracle EBS Upgrades Oracle E-Business Suite customers can reduce risk and time, and cut additional storage requirements..
Getting Started in Digital Asset Management (DAM) Embark on a journey to implement “digital asset management” software and start..
Improve Efficiency and Reduce Costs with Automated Document Delivery Learn how to automate document delivery from back-office applications..
Finance Accounting Solutions Buyer's Guide for Small to Medium Enterprises Learn what a midmarket ERP solution can do for you and understand..
Six Steps to a Successful ERP Implementation Learn how to do it the right way, improve your chances for success and find an ERP system based..
10 Questions to Ask Your Finance and Accounting Software Vendors Before You Buy ERP Explore what to ask before you make a final choice in..
Contact Center On Demand: Right Price – Right Results With contact centers under increasing pressure to make their resources more..
Is Your ERP Killing Your Manufacturing Business? The 10 Warning Signs Look for these 10 signs that the end is near for your manufacturing..
Embracing the Seven Pillars of Strong Internal Controls Explore how business process automation and imaging software integrated with ERP can..
AppleWorks 6 -- Quick Reference Card This AppleWorks 6 Quick Reference offers the fundamentals, as well as tips and shortcuts for using the..
Mitigating ERP Risks Discover how to mitigate ERP implementation risk - Enable your Organizations to take control of their enterprise..
Made2Manage Advanced Functionality Made2Manage ERP capabilities reach far beyond the shop floor, delivering advanced functionality that..
The Office Organizer Learn how to boost productivity, improve the bottom line and protect your business interests from liability...
Finding the Best Call Center for Your Company Designed to meet your business needs around the clock, a call center can immediately provide..
Share Point Foundation 2010 -- Free Quick Reference Card This Share Point 2010 Quick Reference offers the fundamentals, as well as tips for..
¿Es hora de encender las alarmas? ¿Sabía que el 63% de las empresas de Manufactura definidas como de clase mundial operan con..
Getting a Head Start in Software Asset Management This white paper will help IT Professionals save money for their organization with a smart..
Microsoft Email: Outlook Tips and Training Move beyond email and understand Outlook’s amazing workflow benefits...
Why Website Personalization Matters What can online business learn from the neighborhood store? The value of personalization, where..
What Makes a Great Business App? The Three Attributes You Cannot Ignore..
How To Use Outbound Telemarketing Services To Increase Your Sales Deploying an effective Outbound Telemarketing service for your business..
The Top 3 Right Ways to Go Green Going green isn't just about saving the planet or hopping on the latest bandwagon, it's about the bottom..
Lifetime Customer Value: Measuring Customer Service Performance Don’t we all wish that customers came with a lifetime guarantee?..
Small Business CRM Systems: How To Increase Sales And Retain Valuable Customers CRM is widely known as an automated means of collating and..
Chance Favors the Prepared Mind: Understanding the Science of Sales Intelligence Discover how to best analyze and segment your customer base..
Microsoft Office SharePoint Foundation 2013-- Free Reference Card This Microsoft Office SharePoint 2013 Reference provides shortcuts, tips,..
Ocho Pasos Sencillos para Seleccionar con Éxito un Sistema ERP Si está buscando su primer sistema ERP o desea actualizar un sistema..
Must-Have ERP Features for the Automotive Industry This paper summarizes the benefits an ERP solution provides to the entire manufacturing..
Why Do Spreadsheets Rule Even in ERP Environments? 1 Billion Excel users still rely on spreadsheets in the enterprise...
The Digital Revolution for Telecom Operators Transformation has begun for all telecommunication players and customers are aggressively..
Drive More Value from Your IT Assets Learn what IT professionals can do to manage all of the outdated service management systems scattered..
Installing and Configuring SharePoint 2010 -- Free 125 Page User Guide This guide gives you tips on what to avoid during the installation...
Learn the Many Benefits of Outsourcing a Telemarketing Call Center FREE Buyer's Guide PLUS no obligation quotes from reputable Call Center..
Best Practices in Reconciliation: 10 Steps to Improving Efficiency and Reducing Risk Best Practices in Reconciliation: 10 Steps to Improving..
The 10 Worst Practices for Technical Support and How to Overcome Them Explore 10 of the "worst practices" that are common to customer..
HACCP Regulations: How does your company comply? Learn how Adonix X3 Process Manufacturing ERP offers food processors the capabilities they..
Onshore or Offshore Call Center - Does It Matter Which You Choose? Do you know the most significant factors to consider when deciding..
T&E Expense Management and the Social Media Enterprise Learn how the social enterprise, the cloud, and mobile and integrated technologies..
Cloud ERP: Helping Manufacturers Keep Up With The Times The pace of business is accelerating, requiring more and better responsiveness...
A 'YouTube-like' Experience For Employees The rapid growth of video in the consumer marketplace over the past few years can be described as..
A Winning Formula: Achieving Top Performance In Records Management Learn how large enterprises are gaining an advantage in records..
Virtual Assistant Technology and the Contact Center Discover how to maximize cost savings and increase agent performance by reducing cost..
Maximize Your IT Investment: The Avaya/EDS Virtualized Contact Center Model Learn how virtualized companies have achieved measurable gains..
Pivotal CRM and the Information Worker: Are You Meeting the Needs of Your New Generation of Workers? As the technologies and demands of the..
8 Must Have ERP Features for Automotive Industry Automotive OEMS and parts manufacturers share one common goal -streamlined, efficient..
Sarbanes-Oxley Simplified Learn how to remove weakness in asset and inventory control required by SOX...
A Quick Guide to Comparing In-House Vs. Outsourced Contact Center Costs This article details the differences in cost between an in-house..
Kettle Corn Manufacturer's Sweet Growth Through the Cloud Growth is good, but it may not feel that way when the business has outgrown your..
10 Reasons to Consider a Cloud-Based Contact Center Solution Drive new sales. Improve customer service. Cut costs per call. These are just a..
A Guide to Maximizing Your Contact Center Agent's Efficiency The guide includes hiring checklists, free video content, and more to help you..
How to Best Manage Business Documents Through Digital Collaboration Learn how to turn collaboration into a competitive advantage!..
SharePoint Server 2013 Essential Training In this course, Gini Courter shows you the basics you need to get started using Microsoft..
How to Ensure That Your Employees Will Want to Use CRM Discover how selecting the right CRM solution can help ensure your employees will..
Bringing the Genius of Einstein to ERP Discover how SYSPRO is implementing an "Einstein" strategy to simplify Enterprise Resource..
The ROI of Cloud Apps Cloud applications continue to gain momentum in enterprise applications as buyers are attracted to fast deployment..
Solve IP Telephony Business Challenges: For SMBs Learn about a flexible, cost-effective integrated telephony and data services solution..
5 Ways Your VMware and Hyper-V Backups May Fail You HA technology is fantastic and is great for protecting VMs in certain situations but it..
CRM Technology Briefing Report: Neocase Software for Customer Support Build a knowledge base that can be used for continuous learning and..
Building Windows Apps for Windows 10 Microsoft Loves all Developers Equally..
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